FAQ

Frequently Asked Questions

Find answers to common questions about our pet apparel, sizing, customization options, and more.

We offer stylish pet jackets, sweaters, shirts, custom collars, and harnesses, along with other apparel and accessories.

Our collection includes a variety of styles to keep your pet looking fashionable in any season.

Yes! We provide options for customizing your pet's apparel with your choice of design, color, and print method, including embroidery, vinyl, and more.

Simply select the customization options on the product page to create a unique piece that reflects your pet's personality.

Each product page includes a detailed size chart to help you choose the right size for your pet. To give the perfect fit and experience for you and your dog, follow these measuring guidelines:

  • Back length — Measure the length of your pet's back from the base of the neck all the way to just above the top of the tail.
  • Chest Girth — Measure the chest around its' widest point.

Pick the closest combination of measurements to match your dog's unique shape.

Important sizing tips:

  • When in doubt, please choose the larger size.
  • If you are in between sizes, go with the larger size.
  • We recommend prioritizing the chest measurement over the neck and back measurements.
Dog measurement guide

Yes, all our products are made-to-order, allowing you to choose whether or not to add custom designs. Our items are crafted to look great with or without prints, giving you the flexibility to decide what suits your pet best.

This approach ensures each piece is created with care specifically for your pet.

Yes, due to the customized nature of our products, all sales are final. We encourage you to double-check your order details before placing it.

If you have any questions about your order, please contact us before completing your purchase.

Processing times vary depending on the customization, but orders typically ship within 7-10 business days.

During peak seasons, processing times may be slightly longer. You'll receive a shipping confirmation email with tracking information once your order is on its way.

Currently, we only ship within the United States, but we are working to expand our shipping options in the future.

Join our mailing list to be notified when international shipping becomes available.

If your order arrives damaged or incorrect, please contact us within 48 hours with photos, and we will assist you with resolving the issue.

Our customer service team is dedicated to ensuring your satisfaction and will work with you to find the best solution.

We strive to process orders as quickly as possible. If you need to make a change, please reach out to us immediately at stylishpets@petteeapparel.com.

We'll do our best to accommodate your request before your order ships. If the change cannot be made in time, we're here to assist with exchanges or returns where applicable.

Still have questions?

We're here to help! Reach out to our friendly customer service team.

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